Get Premium Features with Our Free License Upgrade Program

Learn how to build an Open Source Communications System that runs in AWS!


sipXcom open source unified communications project F.A.Q.

Answers to common questions about the sipXcom open source project, UC software, community, and support

sipXcom was established in January of 2015 from a fork in the sipXecs project by the development team at eZuce, Inc.

sipXecs and SIPfoundry in particular had become a user community and was not seeing any growth in the developer community. Due to a restrictive contributor agreement, sipXcom  is without any restrictive contribution rights.

From 2010 to 2015, sipXecs primary development contributions were provided by the development team at eZuce, Inc. With the creation of sipXcom, this team shifted it’s focus to contributing to the new project and no longer maintains sipXecs code nor participate in the SIPfoundry forums.

sipXcom source code licensing is based on the copyleft friendly AGLP v3 (Affero General Public License).

SWARM is the code name for the next generation of sipXcom/sipXecs projects.  Under development with anticipated production readiness scheduled for early 2017, SWARM will be a microservices-based architecture that will improve upon sipX scalability, reliability and configurability.  A mutli-tenant open communications system that is IPv6 compatible, SWARM is hosted on

Yes, sipXcom provides complete enterprise grade telephony, unified messaging, Instant messaging, audio conferencing, and many other features. sipXcom can be run along side your existing Cisco, Avaya, Mitel, Shortel or other PBX while you migrate users to the sipXcom system.

In addition to running sipXcom on a server or server cluster (this can be a virtual or cloud environment), sipXcom supports standards-based SIP desktop phones, soft clients, gateways, SBCs and runs in an IP-based switched network infrastructure.

Yes, if you are not ready for a complete migration or if you would like to add or enhance your existing voice capabilities, sipXcom is modular and can be integrated with your current system to add a variety of features such as unified messaging, vmail, audio conferencing, and instant messaging/chat.

Yes, absolutely.  The software is designed to support any compute platform whether you want to use dedicated, virtual, or cloud-based servers. You can also create hybrid implementations with a combination of premise-based and data center or cloud instances.

Network connectivity, whether to the PSTN or IP–based, is easy and offers many options.  Using PSTN gateways such as the products from Patton Electronics will allow for easy interconnection with your legacy T1/E1 lines. SIP Trunking is another popular option and sipXcom inter-operates with many SBC vendors including the software based SBC from Frafos.

There are three available ways to get technical support for sipXcom:

  1. For basic tips and suggestions, you can engage with the community via the forum for exchange of issues, problems and ideas.
  2. If you require more expert and committed support, you can engage with a sipXcom integrator or solutions provider who provides support.
  3. For tier three commercial technical support and software maintenance, you can engage with an eZuce Procare for sipXcom partner.

We are always encouraging partners to qualify their technical knowledge regarding sipXcom to ensure that their solutions meet user requirements. Through our community we can provide the knowledge transfer to partners along with structured training to increase the available technical support for sipXcom.  If you feel that your organization can meet the requirements necessary to be included on the sipXcom  partner list please contact us at If you qualify as a listed sipXcom partner you will be listed in the sipXcom partner directory on our site!

You can find listed sipXcom solution providers in the partner directory.

It really is pretty simple. If you have been working with sipXcom and have production systems in place that you have installed and supported we would like to hear from you. Contact us at and someone will follow up with a brief interview. That is all it takes. We will then list you as a sipXcom partner. Anyone interested in working with you can contact you directly.

Looking for partners to provide product certification…interested?

Get in touch

sipXcom ecosystem

Bringing an open source unified communications solution together


Our user community spans multiple job descriptions, industries and abilities. If you believe in open source versus free software, sipXcom is the right choice for you!

Learn More!


Open source works well, with partners to contribute and deliver solutions, it gets even better. Build better solutions communications with sipXcom.

Learn More!


It takes other components to complete a sipXcom solution. The ecosystem supports end points, clients, gateways, SBCs, network services and applications.

Learn More!


Be part of the sipXcom  by offering Services back to the Community. Development, integration, installation, administration and managed services are in demand.

Learn More!

Fun Facts about sipXcom

Demonstrated technology, community and solutions

Number of Lines of

Since inception, the project has evolved and now supports over a million lines of code.

Worldwide Enterprise Users

Over nine hundred thousand production users benefit from the project and the capabilities offered by the sipXcom solution.

Largest Single Enterprise Installation

The sipXcom solution is installed globally and supports enterprises with over ten thousand users in a single cluster.

Average Annual Support Tickets Handled

sipXcom based solutions generate over one thousand support tickets annually with partners and development teams that support the community and commercial organizations.

How To Get Started

Common questions about working with the project and Communities

Not really, however if you would like to interact with the community and make contributions we recommend becoming a user, developer or partner member by filling out one of the forms on the appropriate pages.
You can find technical documentation on the sipXcom wiki or if you sign up for Procare for sipXcom you can access more documentation on the eZuce Support portal.
You can find a quick start guide on the sipXcom wiki which will help you get started with downloading and installing sipXcom.
sipXcom utilizes a jira based tracking system which can be accessed at
Yes, there is a user forum and a developer forum available to interact with other community members.
You can get listed in the sipXcom Partner Directory by submitting the form and providing the necessary information along with a production reference account on the Partner Community page. .
The sipXcom project uses Github to manage all code contributions.  You can access the repository at
Key solution components and recommended hardware and software can be found on the Solutions Components page.
You can find a list of service providers that have been recommended by the community at .