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sipXcom open source unified communications project F.A.Q.
Answers to common questions about the sipXcom open source project, UC software, community, and support
sipXcom was established in January of 2015 from a fork in the sipXecs project by the development team at eZuce, Inc.
sipXecs and SIPfoundry in particular had become a user community and was not seeing any growth in the developer community. Due to a restrictive contributor agreement, sipXcom is without any restrictive contribution rights.
From 2010 to 2015, sipXecs primary development contributions were provided by the development team at eZuce, Inc. With the creation of sipXcom, this team shifted it’s focus to contributing to the new project and no longer maintains sipXecs code nor participate in the SIPfoundry forums.
sipXcom source code licensing is based on the copyleft friendly AGLP v3 (Affero General Public License).
SWARM is the code name for the next generation of sipXcom/sipXecs projects. Under development with anticipated production readiness scheduled for early 2017, SWARM will be a microservices-based architecture that will improve upon sipX scalability, reliability and configurability. A mutli-tenant open communications system that is IPv6 compatible, SWARM is hosted on wiki.sipxcom.org/display/SWARM.
Yes, sipXcom provides complete enterprise grade telephony, unified messaging, Instant messaging, audio conferencing, and many other features. sipXcom can be run along side your existing Cisco, Avaya, Mitel, Shortel or other PBX while you migrate users to the sipXcom system.
In addition to running sipXcom on a server or server cluster (this can be a virtual or cloud environment), sipXcom supports standards-based SIP desktop phones, soft clients, gateways, SBCs and runs in an IP-based switched network infrastructure.
Yes, if you are not ready for a complete migration or if you would like to add or enhance your existing voice capabilities, sipXcom is modular and can be integrated with your current system to add a variety of features such as unified messaging, vmail, audio conferencing, and instant messaging/chat.
Yes, absolutely. The software is designed to support any compute platform whether you want to use dedicated, virtual, or cloud-based servers. You can also create hybrid implementations with a combination of premise-based and data center or cloud instances.
Network connectivity, whether to the PSTN or IP–based, is easy and offers many options. Using PSTN gateways such as the products from Patton Electronics will allow for easy interconnection with your legacy T1/E1 lines. SIP Trunking is another popular option and sipXcom inter-operates with many SBC vendors including the software based SBC from Frafos.
There are three available ways to get technical support for sipXcom:
- For basic tips and suggestions, you can engage with the community via the forum for exchange of issues, problems and ideas.
- If you require more expert and committed support, you can engage with a sipXcom integrator or solutions provider who provides support.
- For tier three commercial technical support and software maintenance, you can engage with an eZuce Procare for sipXcom partner.
We are always encouraging partners to qualify their technical knowledge regarding sipXcom to ensure that their solutions meet user requirements. Through our community we can provide the knowledge transfer to partners along with structured training to increase the available technical support for sipXcom. If you feel that your organization can meet the requirements necessary to be included on the sipXcom partner list please contact us at sipXcomQPP@sipXcom.org. If you qualify as a listed sipXcom partner you will be listed in the sipXcom partner directory on our site!
You can find listed sipXcom solution providers in the partner directory.
It really is pretty simple. If you have been working with sipXcom and have production systems in place that you have installed and supported we would like to hear from you. Contact us at sipXcomQPP@sipXcom.org and someone will follow up with a brief interview. That is all it takes. We will then list you as a sipXcom partner. Anyone interested in working with you can contact you directly.
sipXcom ecosystem
Bringing an open source unified communications solution together
USER
COMMUNITY

Our user community spans multiple job descriptions, industries and abilities. If you believe in open source versus free software, sipXcom is the right choice for you!
PARTNER
COMMUNITY

Open source works well, with partners to contribute and deliver solutions, it gets even better. Build better solutions communications with sipXcom.
SOLUTION
COMPONENTS

It takes other components to complete a sipXcom solution. The ecosystem supports end points, clients, gateways, SBCs, network services and applications.
AVAILABLE
SERVICES

Be part of the sipXcom by offering Services back to the Community. Development, integration, installation, administration and managed services are in demand.
Fun Facts about sipXcom
Demonstrated technology, community and solutions

Code
Since inception, the project has evolved and now supports over a million lines of code.

Over nine hundred thousand production users benefit from the project and the capabilities offered by the sipXcom solution.

The sipXcom solution is installed globally and supports enterprises with over ten thousand users in a single cluster.

sipXcom based solutions generate over one thousand support tickets annually with partners and development teams that support the community and commercial organizations.
How To Get Started
Common questions about working with the project and Communities